The Note 2's more comfortable, natural, and sensitive S Pen stylus and smarter software reveal a more evolved device than before, but it still can't shake some of the complaints that hounded the
original Galaxy Note.
And while better-equipped for creating and consuming media than other smartphones, the Note 2 is still small compared with a 7-inch tablet. Really, only those who could truly take a tablet or leave it will consider the Note 2 a replacement. Those who really want a tablet will likely still want one.
The S Pen defines the Samsung Galaxy Note, and acts as its major differentiating feature.
(Credit: Stephen Shankland/CNET)
Pricing and availability
The Samsung Galaxy Note 2 supports 4G LTE and HSPA+, and will be available on AT&T, Sprint, T-Mobile, U.S. Cellular, and Verizon. Sprint will begin selling the "phablet" on October 25 for $299.99. AT&T will ship theirs on November 9, also for $300. U.S. Cellular's will go on sale October 26 for the same price. T-Mobile, however, is selling the phone for $369.99 with a two-year service agreement; it's available now.
Design and buildIf you've seen the
Samsung Galaxy S3, then the Samsung Galaxy Note 2 holds few surprises. Start with the Galaxy S3's round corners, high-gloss surfaces, scant bezels, and bubbled-out screen, then blow it up a size and add a stylus slot.
Samsung unabashedly carries on its plastic tradition in the face of rivals that have much more premium-looking, and possibly heartier, build materials. Though attractive, the Note 2 wins no awards for construction, and the highly reflective surfaces sometimes bounce back light in distracting ways.
Oh yeah, it's big.
(Credit: Josh Miller/CNET)
This is a large phone: 5.9 inches tall by 3.2 inches wide by 0.37 inch thick and weighing 6.4 ounces. That's a handful to be sure, but the weight feels proportional to the phone's dimensions, and any lighter could mean a smaller battery, which is one trade-off I don't want. Like the Galaxy S3, the Note 2 manages to look relatively sleek and slim despite its girth. Side by side, the Note 2 isn't a whole lot larger than the original Samsung Galaxy Note, and is much more palmable than a 7-inch tablet.
Still, I won't blame anyone for feeling anxiety over the Note 2's in-hand feel or portability. As with all phones, your ultimate judgment of what feels right depends on your hands. Over the course of testing, the Note 2 moved through a range of hands and pockets. Mine are fairly small, and I wanted to see what people had to say about its size and comfort. Most of the women I spoke with had no trouble fitting the Note 2 into a bag or purse, but questioned the phone's usability and their ability to reach the corners of the screen one-handed.
Of the men who tried out the phone, responses were 50/50. Some felt fine slipping the Note 2 into a front pants pocket, others didn't. Some enjoyed holding the larger phone once they got used to its size; others found it too expansive, even with their bigger hands.
I myself was able to slide the Note 2 into my back jeans pocket and go about my day. It stuck out and looked terrible, but it didn't impede my walking around and most of the time I didn't really notice it. I even sat on the phone a few times; it wasn't especially uncomfortable, and the phone didn't break.
The Samsung Galaxy Note 2 (center) dwarfs the already-large Galaxy S3 (L) and Apple's iPhone 5 (R).
(Credit: Josh Miller/CNET)
I also became quickly accustomed to the phone's size. After a day or two staring at its screen, the Galaxy S3's looked small in comparison. The
iPhone 5's 4-inch screen looked shockingly tiny, which just proves that device size is all relative.
If you don't have one already, you'll want to invest in a Bluetooth headset for answering calls. The Note 2 looks comically large at the ear.
Beyond the phone's physical properties, you'll find helpful hardware buttons and ports. There's a front-facing camera above the screen, along with a light and proximity sensor. There's a physical hardware Home button below the display, sandwiched between touch-sensitive buttons for Menu and Back. The power button is on the right spine, the volume rocker is on the left, and the Micro-USB port is on the bottom. The top houses the 3.5mm headset jack.
The slim profile keeps this shingle of a phone light 'n' lean.
(Credit: Stephen Shankland/CNET)
On the back, you'll find the camera lens and LED flash. At the bottom of the back panel is the stylus slot with S Pen. Behind the back cover rests the microSD card slot, which can hold up to 64GB in external memory.
Screen and OS
The Note 2's 5.5-inch HD Super AMOLED screen (1,280x720-pixel resolution) is bigger than the original Note's 5.3-inch display. That translates into a wide-screen 16:9 aspect ratio rather than the 16:10 aspect ratio of the first Note. That helps it fit right in with more standard graphics and video playback.
Colors look vibrant on the Galaxy Note 2's humongous screen, though not as sharp as on HD phones with smaller displays.
(Credit: Stephen Shankland/CNET)
The Note 2's vast HD AMOLED screen is as lovely as ever, with deep blacks and vibrant colors. However, the resolution isn't as tight as on the Samsung Galaxy S3, which puts more pixels on a comparatively smaller screen. The naked eye would be hard-pressed to detect the looser resolution while watching videos and reading text, but when you hold the phones side by side, the fine details don't look as sharp on the Note 2. This is especially noticeable compared with an even smaller HD screen, like the iPhone 5's 4-inch Retina Display.
| Display | 5.5-inch HD Super AMOLED | 4.8-inch HD Super AMOLED | 4-inch IPS LCD | 4.5-inch PureMotion+ (IPS LCD) |
| Resolution | 1,280x720 pixels | 1,280x720 pixels | 1,136x640 pixels | 1,280x768 pixels |
| Pixel density | 267ppi | 306ppi | 326ppi | 332ppi |
The S Pen stylus is an integral part of the complete Note 2 experience, but to control the phone, fingers are all you really need. Android 4.1 Jelly Bean runs the Note 2, with Samsung's TouchWiz interface on top. I've said it before: TouchWiz mostly adds terrific functionality that extends Google's Android vision, but it's getting a little outdated and lacks the elegance or edginess of competitors' overlays.
There's a great deal of customization, from lock screen shortcuts to a wide variety of motion controls -- some which I love, and others that I completely ignore. You'll be able to access system settings from the notifications menu, which, by the way, offer Jelly Bean's deeper interactions.
Seven home screens are fully customizable, and Samsung even gives you the option of booting up "easy" mode, which drops in widgets of most-used apps, settings, and contacts on the home screen. It's all editable, of course.
You can also enable Page Buddy, a context-relevant home screen that temporarily pops up when you do things like remove the stylus, plug in headphones, and dock the phone. Pull out the stylus, for instance, and you'll see a page with shortcuts to S Note files and templates.
Easy mode (left) loads home screen widgets for you. Page Buddy offers context-sensitive apps when you pull out the Note 2's S Pen.
(Credit: Screenshots by Jessica Dolcourt/CNET)
Samsung's default virtual keyboard lets you touch-type or trace words. I love that numbers get their own row, and I appreciate predictive text. Unfortunately, there's no spell-checker, and mistakes require manual correction. This oversight bothers me on all Samsung phones, but with the Note 2 being so focused on writing, the lack of a default spell checker is really inexcusable. I'm also put out that there's no one-touch way to insert commas and question marks.
On the plus side, each navigation button also doubles up on functionality. Hold down Menu to get the revised Google Search App with the newly designed Google Voice Actions and Google Now. A long press on the home button pulls up your list of most recent apps; a double-press activates Samsung's own take on a voice assistant, S Voice, which I
still don't think is very good. Pressing the back button on this global version pops up the menu for split-screen multitasking (more on this below.)
S Pen stylus
If you never unholster the the phone's signature stylus, you can still enjoy full use of the Note 2 and all its Android-given glory. However, if you do wield the S Pen, drawing and productivity tools await.
Square S Pen edges and a grooved button add stability and control over the original.
(Credit: Josh Miller/CNET)
The S Pen itself is redesigned from the original Note's. Like the
Galaxy Note 10.1's, the Note 2's stylus has four distinct surfaces and squared-off sides. Its button is ridged so you can click by feel. Compared with the Note's round, thin twig of a wand, this stylus is more comfortable, less likely to roll away, and less prone to accidental button presses. Of course, I mistakenly pressed it anyway, which led to its own set of issues while using the device.
Samsung licenses Wacom's technology to brings its S Pen 1,024 levels of pen-pressure sensitivity, which means you can press lightly or hard for different results. Like the Note tablet, the Note 2 smartphone merges pen-and-paper sensibilities with a healthy dose of cursor-and-mouse functionality.
Take air view, a cursor/mouse combo that reveals tool tips and drop-down menus when you hover, and also pops up thumbnail previews for photo and video. You can also scroll up and down, and from side to side.
Manipulating the S Pen Zoom also zooms in and out, takes a screen shot, and opens a new, blank memo on any screen. You can also highlight text and lasso objects to capture them.
Writing with S Pen
The S Pen is a natural, comfortable extension of your own hand, and using it gives your fingers a break. Dig a little, and you'll find quick commands and gestures of all sorts. Gestures can be faster and more efficient; other times not. You can also create some of your own.
The S Pen sequel is more comfortable to hold and use.
(Credit: Stephen Shankland/CNET)
Any time a keyboard pops up, you'll be able to use the S Pen to hunt-and-peck, swipe words, or handwrite them. After tinkering with some settings, you'll also be able to handwrite directly into apps like Gmail, and virtually flip over photos to jot on the back.
No matter which app I'm in, the S Pen renders my already questionable penmanship even more scrawling, which can throw off the mostly impressive handwriting recognition software. The Note 2 even recognizes cursive script for some languages.
Numbers get their own row in the Galaxy Note 2's virtual keyboard (left) You can also write directly on the keyboard in your own hand.
(Credit: Screenshot by Jessica Dolcourt/CNET)
STILL, TO RELY ON THE HANDWRITING SOFTWARE DAY IN AND OUT, RECOGNITION MUST BE CONSISTENTLY ACCURATE, RELIABLE, AND FAST. THE NOTE'S ISN'T QUITE THERE YET, WHICH LEADS TO FRUSTRATING MOMENTS DEFINED BY PAUSES, CORRECTIONS, AND REWRITES.
S Note
Samsung's S Note app is both one of the best arguments for the S Pen, and also one of the phone's weak points. I'm a natural note-taker, so I scribbled lists aplenty during my testing period. I also sketched pictures to entertain some bored kids.
I liked the flexibility and naturalness of using my own note-taking style and work flow with arrows and underlines and all the rest. I found that my penmanship improved when I used the fine-point pen tip on the smallest setting, but erasing and rewriting scrawls took time. My style is simple, but you can also use the S Pen to enter typed text, and adjust the size and colors of each digital pen stroke.
A 4-year-old girl had fun changing pen colors and types on the Galaxy Note 2.
(Credit: CNET)
S Note also supports voice dictation and photo and video inserts, and can record your actions. It'll transform your sketches into math formulas or shapes, insert clip art, and pull up extra art images based on your keyword search.
One of my favorite settings makes S Note sensitive to the S Pen only. In other words, if you hit the screen with your finger or the heel of your hand, you won't leave unwanted marks. However, pen strokes sometimes spontaneously halt, and accidentally hitting the S Pen button can toggle on the eraser or switch pen types as you write. Handwriting-to-text is rife with usability snags.
S Note is great for jotting and doodling, but hiccups can make strokes unintelligible. On the right, the word before 'symbol'; is actually 'this.'
(Credit: Screenshot by Jessica Dolcourt/CNET)
In addition, S Note has problems clearly organizing your notes, you can't intuitively create templates, and you can't open a blank document by default.
Multiview mode
One of my favorite S Pen features splits the screen to open another app. First seen on the Note 10.1, the multiview mode gets much greater support for third-party apps in the Note 2. Unfortunately, it isn't coming to the U.S. versions of the phone, at least not yet. This is a major let-down at launch, but I'll describe what you'll miss out on stateside, and what you get if you acquire the global model.
You can, for instance, view Gmail or the Web while also surfing Maps, or simultaneously scan Facebook while also keeping tabs on a YouTube video. Multimode worked well in both portrait and landscape modes on a little more than a dozen apps.
I really liked the split-screen option on the unlocked Galaxy Note 2.
(Credit: Screenshots by Jessica Dolcourt/CNET)
Even more features and apps
Samsung has loaded up the Note 2 with even more features. Truly, when you add up the S Pen apps and features with Samsung's gestures and the extras laid out here, the Note 2 isn't a phone for people who crave intuitive simplicity.
There's S Beam, for example, which is Samsung's riff on the NFC-sharing feature called Android Beam. Blocking mode keeps you from seeing incoming calls and alerts between the hours that you set. Smart Stay keeps the screen from timing out as long as it detects your gaze.
Pop-Up Play and Pop-Up Browser are independent movable, resizable windows that either play back video or open a Web page independently of the main browser or video player. Pop-Up Browser can be useful for quickly opening a window before diving back into whatever you're doing.
You can pinch and zoom to resize the Pop-Up Play video window.
(Credit: Stephen Shankland/CNET)
There are also settings for one-handed operation, a mode that shrinks a handful of apps (like the keyboard) and moves them to the left or right gutter where your fingers can reach. You can program the Note 2 to flash notifications if you wave your hand in the right spot and with the right speed over the proximity sensor; add a Facebook or news ticker to the lock screen; and take a screenshot of an irregular shape by using the S Pen as a lasso tool. The phone also serves a portable hot spot for up to 10 devices.
Samsung's AllShare and Kies apps transfer content from the Note 2 to other devices through the DLNA protocol or over Wi-Fi, respectively. Samsung has also released version 3.0 of its
TecTiles app, companion software that lets you program NFC stickers to instantly carry out any number of tasks.
Don't forget about the Android smartphone essentials: Wi-Fi, GPS, Bluetooth 4.0, a calendar, a music player, a calculator, and all the usual Google apps and services.
Camera and video
The Galaxy Note 2 carries on Samsung's legacy for high-performing 8-megapixel cameras. Photos look just as crisp and colorful on the Galaxy Note 2 as they do on the GS3, especially those taken outdoors.
1-2 of 15
Scroll LeftScroll Right
Not all pictures will turn out ready for a frame, but that's true with any camera. Some indoor photos looked less crisp and colorful than I expected, but on the whole, I'd be happy using the Note's camera for those impromptu shots, and leaving the better camera at home.
Samsung likes to add a lot of special features to the usual bevy of lighting adjustments and effects presets. Burst mode is one that integrates into the onscreen shutter button to take up to 20 shots in quick succession. Related to that is Best Photo, a mode that lets you choose the best single image of eight.
This outdoor photo catches the light flare, but overall defines edges well.
(Credit: Jessica Dolcourt/CNET)
The Best Faces mode also snaps 20 shots so you can choose the one that makes mugs look their most flattering. Share Shot and Buddy Photo Share are two ways to fast-track photos to friends. Share Shot now connects with compatible phones through NFC and Wi-Fi Direct -- in other words, just tap the phones together to share photos while you're within radio range.
CNET editor Antuan Goodwin, taken indoors with mixed lighting.
(Credit: Jessica Dolcourt/CNET)
HDR, panorama, and low-light settings are other shooting modes. The phone also has geotagging, antishake, and the option to take photos triggered by a voice command, like "Smile" or "Cheese."
In addition to the rear-facing camera is the front-facing lens, which takes decent 1.9-megapixel front-facing photo and video, also with shooting effects and several shooting and sharing modes.
Full-resolution sample of a flower, taken outdoors in full sunlight.
(Credit: Jessica Dolcourt/CNET)
Video quality was also good. The Note 2 captures and plays back 1080p HD video. Video was detailed and clear in outdoor lighting; colors were vivid, and the microphone captured my subjects' voices well.
The Galaxy Note 2 misbehaved a bit in this standard indoor studio shot, taken with flash. The edges appear browner than expected.
(Credit: Josh Miller/CNET)
On top of limiting the video's length for MMS, you're able to capture in slow motion or fast motion, add effects, geotag, correct the white balance, and turn on antishake. The "outdoor visibility" setting boosts screen brightness so you can see what's happening on the display.
Performance
Samsung's first quad-core smartphone, the Note 2 contains the company's own 1.6 GHz quad-core Exynos 4 processor. Most importantly, it's also LTE-optimized, even in the U.S.
Speeds will vary by carrier, but the Note 2 does support LTE and HSPA+. I tested for diagnostics on the AT&T, T-Mobile, and Sprint versions of the phone. Here are somes results using the diagnostic Speedtest.net app in San Francisco:
models. Click for a larger view.
(Credit: Screenshot by Jessica Dolcourt/CNET)
Processing power was much more impressive. The phone excelled in diagnostic benchmarking tests like Quadrant, but in real life, gameplay and video looked about the same on the Note 2 and on the GS3, which runs on Qualcomm's fastest dual-core chipsets. Both dished up smooth, rich, and immersive experiences without delay. CNET will run more-detailed benchmarks of our own and publish our performance findings.
Regardless, I think the Note 2 could appeal to students, to artists, to business professionals, and, yes, even to those who aren't invested in tablets, but would like a larger screen. I would definitely consider carrying a Note 2 as a personal phone. However, many people won't feel drawn to use the S Pen, and the Note 2's extra-large size and expense will turn others off -- quad-core Jelly Bean or no.
